At Amiral Stationery, your privacy is not a checkbox — it is a commitment. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the choices you have over your data when you shop with us at amiralstationery.com.

By using our website or placing an order, you agree to the practices described in this policy.

1. Who We Are

Amiral Stationery is an e-commerce stationery retailer based in Surat, Gujarat, India. We sell stationery products to individual customers (D2C) and institutional buyers (B2B) across India.

• Business Name: Amiral Stationery
• Address: Green Plaza, Mota Varachha, Surat, Gujarat 394105, India
• Phone: +91 70418 15001
• Email: amiral@amiralstationery.com
• Website: https://amiralstationery.com

2. What Information We Collect

We collect only the information necessary to process your orders, improve your experience, and communicate with you effectively.

2.1 Information You Provide Directly

• Account Information: Name, email address, phone number, and password when you register
• Order Information: Billing address, shipping address, and order details when you place a purchase
• B2B / Bulk Enquiries: Business name, GSTIN (if applicable), contact name, and order requirements submitted via our contact or bulk order form
• Communications: Any messages, queries, or feedback you send us via email, phone, or contact form

2.2 Information Collected Automatically

When you visit our website, we automatically collect:

• Device & Browser Data: IP address, browser type, operating system, and screen resolution
• Usage Data: Pages visited, time spent, clicks, referral source, and navigation paths
• Cookie Data: Session identifiers, preferences, and analytics identifiers (see Section 6)

2.3 Payment Information

We do not store your payment card details on our servers. All payment transactions are processed through secure, PCI-DSS-compliant third-party payment gateways. We only receive a transaction confirmation and order reference.

3. How We Use Your Information

We use your personal information for the following purposes:

PurposeLegal Basis

Process and fulfil your orders

Contract performance

Send order confirmations and shipping updates

Contract performance

Respond to your queries and support requests

Legitimate interest

Create and manage your account

Contract performance

Send promotional offers and newsletters (only with consent)

Consent

Improve our website and product range

Legitimate interest

Prevent fraud and ensure platform security

Legitimate interest / Legal obligation

Comply with applicable Indian laws and regulations

Legal obligation

We do not sell, rent, or trade your personal data to any third party for their marketing purposes.

4. How We Share Your Information

We share your data only where necessary and with trusted parties:

4.1 Delivery & Logistics Partners

We share your name, phone number, and delivery address with courier and logistics providers to fulfil your order.

4.2 Payment Processors

Your payment details are processed by our secure payment gateway partner. We do not access or store card numbers.

4.3 Technology & Hosting Providers

Our website is hosted and managed by technology service providers who process data on our behalf under confidentiality agreements.

4.4 Analytics Providers

We use analytics tools (such as Google Analytics) to understand website traffic and user behaviour. This data is aggregated and anonymised where possible.

4.5 Legal Requirements

We may disclose your information if required by law, court order, or government authority under applicable Indian regulations, including the Information Technology Act, 2000 and rules thereunder.

5. Data Retention

We retain your personal data only as long as necessary:

• Order & transaction data: 7 years (for GST and accounting compliance under Indian law)
• Account data: Until you delete your account or request erasure
• Marketing preferences: Until you unsubscribe or withdraw consent
• Analytics data: As per the retention policy of the respective analytics provider (typically 26 months)

6. Cookies Policy

Our website uses cookies to enhance your experience and understand how visitors use our platform.

Types of Cookies We Use

Cookie TypePurpose

Essential Cookies

Required for the website to function — cart, session, login state

Analytics Cookies

Track page visits and user behaviour to help us improve the site

Preference Cookies

Remember your language, location, and display preferences

Marketing Cookies

Serve relevant ads (only if you have consented)

You can manage or disable cookies through your browser settings. Disabling essential cookies may affect website functionality.

7. Your Rights

As a user of our platform, you have the following rights over your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Correction: Ask us to correct inaccurate or incomplete data
• Right to Deletion: Request deletion of your personal data, subject to legal retention obligations
• Right to Withdraw Consent: Withdraw marketing consent at any time without affecting prior processing
• Right to Grievance Redressal: Under the Information Technology (Amendment) Act, you may raise a grievance with our designated officer

To exercise any of these rights, contact us at: 📧 amiral@amiralstationery.com 📞 +91 70418 15001

We will respond to all valid requests within 30 days.

8. Children's Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us immediately and we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites, social media pages, or partner platforms. This Privacy Policy applies only to amiralstationery.com. We are not responsible for the privacy practices of any external sites and encourage you to review their policies independently.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption on all data transmitted through our website
• Restricted internal access to personal data on a need-to-know basis
• Regular security reviews of our platform and third-party integrations

While we take every reasonable precaution, no online system is 100% secure. We encourage you to use a strong password and keep your account credentials confidential.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify registered users via email where required

Continued use of our website after any update constitutes your acceptance of the revised policy.

12. Grievance Officer

In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have appointed a Grievance Officer:

Name: [Grievance Officer Name] Contact: amiral@amiralstationery.com Address: Green Plaza, Mota Varachha, Surat, Gujarat 394105 Response Time: Within 30 days of receiving a complaint

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:

Amiral Stationery Green Plaza, Mota Varachha Surat, Gujarat 394105, India

📞 +91 70418 15001

📧 amiralstationery5@gmail.com

🌐 https://amiralstationery.com

Support Hours: Monday – Friday: 9:00 AM – 8:00 PM Saturday: 11:00 AM – 3:00 PM